Bill Payment Options
Pay in person or on the go
Visit one of our lobbies, use our drive-throughs, or at our Troy location, you can use our 24-hour payment kiosk.
Pay by mail or use our dropbox
You can still opt to receive paper bills and make your payment by mail. A courtesy envelope is included with paper bills. Or you can drop your payment into our drop box located at the drive-through of both CREC locations
Pay by phone
Call us at 800-392-3709, 24/7/365 to pay using credit or debit card or e-check. Restrictions do apply for accounts in arreas.
Pay online
Use CREC's secure web portal 24/7/365 to pay month-to-month. Select your payment methods, view your bill and account history, and go paperless if you choose. You also have the option to enroll in Auto-Pay once you have to set up an online account. Auto-Pay allows you to have payments automatically posted to your credit or debit card, or paid from your bank account. Click the photo above to pay your bill online.
Pay using MyCuivre
Our mobile app, MyCuivre gives you the flexibility of paying your bill from your mobile device. You can also use MyCuivre to sign up for alerts and reminders, view your payment history, pay your bill and more.
Pay cash through local retailers
Use CheckOut by PayGO if you prefer to pay your bill in cash while you shop at local retailers. Click the photo above to see a map of all of the CheckOut by PayGO locations.
Payment Programs
Due date choice: If you rely on a monthly income check, you can coordinate your due date with your own schedule, and can choose the 1st, 5th, 15th or 25th of the month for your due date.
MyPower: Choose your payment frequency and pay as you go. Monitor your energy use and credit balance daily, weekly or monthly to match your budget.
Learn more about MyPower
Budget Billing: Make even monthly payments to reduce the impact of seasonal factors that can affect your bill.
Learn more about Budget Billing
Have more questions about payment options or need help with paying by phone? Talk with one of our customer service representatives available Monday through Friday between 8 a.m.–4:30 p.m. by calling 800-392-3709.