Survey Calls May Begin Soon
In the coming months, Cuivre River will participate in a survey project in partnership with Missouri's electric cooperatives. The survey will include questions about your energy use, the quality of services you receive and your satisfaction. Results can help identify where improvements are needed.
Calls will begin in November and run through January.
Call center staff will identify themselves as calling on our behalf. The Caller ID will indicate PRIVATE CALL. Calls will be placed Monday through Friday from 5 p.m. to 9 p.m. and Saturdays from 10 a.m. to 5 p.m.
Cuivre River participates in this triennial cooperative project to make sure your general opinions and concerns will be reflected in the summary results of this statewide initiative. Local results are provided only to Cuivre River for any follow-up you may request.
If you have any questions about the survey project, the survey topics or your experience with the call center staff, please contact Mary Jane Clark, Manager of Communications at (800) 392-3709, ext. 4830 or email email@example.com.